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Return Policy
Written by Administrator   
Saturday, 22 August 2009 00:04

We have different return policies for different types of returns. Please call or email before you send any parts back

The part is not needed:

If you receive a part and determine that you don't need it, you can return it for a refund. If the part is not returned within  30 days, there will be a 15% restocking fee. The return shipping is paid by the customer.  Please call or email first and let me know the part or parts are being returned.

The wrong part is sent:

Our Fault:

If we send you the wrong part (you say you want a RH striker and we send a LH striker) , you can return the part for a full refund and we will also cover the return shipping AND the shipping of the new part.  We need to have the wrong part in hand first before the new part goes out. We must have the part back within 30 days.

Your Fault:

If we send the wrong part because information you provided was not correct (you ordered a RH striker and you needed a LH striker), you can still return it for the correct part, but you will have to pay return shipping and the shipping for the correct part. Again...we would have to have the  parts back before the new parts go out. We must have the part back within 30 days.

You are unsatisfied with the part:

If you absolutely think the part we sent is junk and you would not put it on your worst enemies ghia, let alone your own, we offer a full refund....no restocking fee, but return shipping is paid by the customer.  It would also be good to know why you dislike the part (is it broke, missing parts, poor quality, etc.). Let us know what you dislike so we can try to improve the part. Again, we would need the part back within 30 days.